Showing posts with label Fire claim. Show all posts
Showing posts with label Fire claim. Show all posts

Friday, June 8, 2007

Some progress

Get a call from Kym the adjuster, she has my numbers ready. She also says Sentry has cut a check for May & June for loss of rent and mailed then out.

Bottom line for numbers: Total damage estimate: $144K, additional coverage for asbestos removal: $12K (up to 10% of coverage) grand Total $156K. Yikes. Total figure is above policy limits so I can't complain too much. Don't mean to sound like a commercial for Sentry, but way to go team.

In the next few days I'll be digesting the 26 page estimate and kicking around any options I may have. At this point I can:
  1. Use the contractor who did the estimate.
  2. Use my own contractor.
  3. Ask for a ACV settlement, pay out the mortgage company and sell the property.

I'll have to kick it around for the weekend and see what I come up with.

Thursday, June 7, 2007

Slow motion claims payment

June 07, 2007 - Notice I haven't posted in the past week about my claims settlement. Mostly because there hasn't been one! I'm hoping today will be the day.

Called Kym on Monday, she's waiting to hear back from a contractor on the asbestos cleanup. Tuesday same answer. Wednesday, still nothing so I call Joel from Sentry Wednesday afternoon and leave a voicemail. Joel calls me back around 5:15 local and is surprised nothing is done yet. He wonders why 'my' contractor is taking so long. I explain that the contractor helping Kym with the estimate is one she recommended and this puzzles him more. Anyway, he promises to at least send out a partial payment for loss of rent for May & June (funny the mortgage company still wants to be paid) and he'll kick Kym's chair today. He does say the initial estimate for damage is in the $130K range.

Hopefully today will be the day. Posted by Ernesto.

Wednesday, May 30, 2007

Fire claim creeping along

May 30th, 2007 - Memorial day has come and gone, and still no word from the insurance company. I called Tuesday, but no call back from Kym. If I don't hear something by this afternoon, I'll call Sentry directly.
Last week I received a call from Larry S. Larry is a Certified Fire Inspector from a Cleveland area company called S.E.A. I'm guessing the adjusters report and the fire marshals report were not enough information for Sentry Insurance, so they ordered a fire inspector to make sure the house next door burned down and caused my fire. Whatever.
Last Saturday, I had a meeting with a local contractor to got an estimate for the damage repair: $93,000 is his estimate. He didn't have anything in writing for me; I'm guessing so I won't use his work as reference material. Anyway, it's a starting point for when I hear back from my adjuster.
The house next door has been cleared away, nothing left but a foundation and a few pipes where Columbus water came in. Since the debris had been cleaned away, you can get to my house. Now some more windows will need to be boarded up.

I'm working on the replacement cost article, it should be done shortly. More later.
Ernesto

Monday, May 21, 2007

Enter the Contractors

May 21, 2007 - It's been two weeks since the fire and ten days since the Adjuster (Kym T from GAB Robins) has walked through the property. I left a message this morning but have not heard back. I figure for any contractor to walk through and give me an estimate, it is going to take significant work, so I'm not panicking yet. If I haven't heard back in a week or so, I'll call the the Sentry adjuster in Wisconsin.

After the fire, I received a letter from the Columbus Department of Development. Boy, what a group; of all the broken down houses in Columbus, I show up on their radar. Since they've gotten involved in this, now any contractor I work with will have to work with them. Our tax dollars at work.

On Saturday, I walked through the property with a contractor I got in touch with through a referral. Some of the items we discussed: hundreds of gallons on Binz paint to cover up the smoke and water damage; examining the structural damage to the roof and walls and determining what can be salvaged and what needs removal. Supposedly, if the fire charred less than 1/8 inch of the wood in the structure, it can be scrapped, resealed and reused (???). Hmmm, this code nugget I'll have to see for myself.

In the meantime, the house next door is still collapsed on mine. That will need removal before much significant work can be done.

I keep promising a article on replacement cost, I'll get that out soon.

PS - got a call from the adjuster..Kym says she's waiting to hear back from the contractor and things should be rolling this week. Let's prey I'm not calling a claimant attorney this week.

Monday, May 14, 2007

The once is a lifetime event

May 7th, 2007 around 2:00 PM. I leave a meeting and check the voice mail on my cell; there's a message from a tenant of mine who lives in half a duplex in a trendy Columbus neighborhood. he's heading home because his son says the house is on fire.

Before I continue allow me to introduce myself. I am a mild mannered insurance professional who's lived the past 16 years in Central Ohio. Though the years I have worked at several of the large insurance companies as well as some other investment and financial institutions. Around Y2K, the job market started to tighten, and looking at my stable finances, I decided to take my knowledge and start my own insurance agency.

As part of my marketing strategy, I networked with real estate and mortgage industry professionals and decided to invest in several rental properties. One such property being a side-by-side duplex I purchased in 2004. The property was neglected and run down when I purchased it for $72000. After $24000 in renovations (new roof, drywall, plumbing, electric wires & circuit breakers, paint and repair of broken windows) I rented both sides for around $1100 a month ($500 and $600 per side). Things were moving along well at this property; one side had long term tenants who liked the place, paid on time and were a blessing to me and the neighborhood. The others side had stayed mostly rented; the last tenant was a single mom who had lost her job and had moved out the weekend before.

Back to the fire. The house next door was a duplex, similar to my own that had gone through a slow-motion renovation. The owner had maintained a low rent house for years. The last straw: crack head tenants convinced him to clean the place up and sell the units as Condos. So June of 2006 he guts the place: all windows, doors and siding are gone, the yard is torn up and the interior removed. Then, nothing until April of this year. Suddenly a horde of contractors descends on the place and overnight the place is better homes and gardens. At least on the outside.

When I arrive, there was nothing left of the house next doors. Columbus fire is spraying my house down but next door there's not enough left for a decent barbecue. My house is badly damaged. One side is scorched and the other has a hole cut in the roof to pour water in since the fire had spread to the roof. The vinyl siding is melted or turned brown and falling off. The fire was so hot, houses across the street have damaged windows and melted siding. All grass within 100 feet has turned brown and flowers have been wilted to the ground.

I identify myself to CFD and they take basic information from me. My tenants are watching this spectacle holding their python (heroically rescued by Columbus Fire) and seem oddly calm about the entire ordeal. They've got that strength in the Lord thing going on for them.

After getting the fire under control, the deputy chief on the scene allows us to walk though and view the damage. The unoccupied side is torched; the walls all blackened, windows are melted or broken, drywall ceilings have collapsed and covered the floors with gypsum 3-4" deep. Parts of the outside walls are burned completely through. The tenants' side is not as bad; there is smoke damage everywhere, the upstairs ceilings have collapsed onto their belongings and several windows are broken where CFD needed entry. There is also sunlight coming though the roof, courtesy of a entrance hole cut by the firefighters. Skylight you always wanted I joked.

After viewing this I find the chief again talking with an arson investigator; I inquired about what he knew and he tells me a construction worker was next door running a concrete saw and set off the fire. Says they've taken a statement and everything. They won't tell me who it was so I guess I'll have to find out when I see the fire marshals report. I check in with my tenants and they are meeting with the Red Cross to arraign temporary housing. They also state they did not have renters insurance, so they will have to salvage as much as they can and replace their own possessions. I'm hoping the construction guy was with an established company and was insured; this would be the only recourse these people have, suing against his liability coverage. At least no one was hurt.

I tell my tenants I'll refund their deposit and May rent ASAP and will help them as much as possible. I check the doors, which are still intact, secure the property as best I can and call it a day. By the time I arrive at home it's a little after 5PM. My insurance company is located in Wisconsin (rhymes with Sentry) , so I know their claims department is still open. I call the 800 number to get the ball rolling. The phone rep takes all information, my contact numbers and tells me a property adjuster will be calling tomorrow. I call it a day and head off to my little girls softball game.